Privacy Policy
Effective Date: 1/1/26
Happy Tail Lane (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site, we may collect the following types of information:
Personal Information You Provide
When you:
Place an order
Create an account
Subscribe to our emails
Contact us
We may collect:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)
Personalization details (such as pet name for engraving)
Automatically Collected Information
Through cookies and analytics tools, we may collect:
IP address
Device type
Browser type
Pages viewed
Time spent on site
Referral source
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer service
Personalize engraved products
Send order confirmations and shipping updates
Improve website functionality
Send marketing emails (only if you opt in)
Prevent fraud and protect our business
We do not sell your personal information.
3. Payments
Payments are processed securely through third-party payment providers integrated with Squarespace.
We do not store your full credit card information on our servers. Payment providers handle sensitive payment data according to their own security standards and privacy policies.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Keep items in your cart
Understand site usage
Improve performance
Support marketing and advertising efforts
You can disable cookies in your browser settings, but some site functionality may be limited.
5. Email Marketing
If you opt in to receive emails, we may send:
Product updates
Promotions
Launch announcements
Educational content
You can unsubscribe at any time using the link at the bottom of our emails.
6. Sharing Your Information
We only share your information with trusted third parties necessary to operate our business, including:
Website hosting provider (Squarespace)
Payment processors
Shipping carriers
Email marketing platforms
Analytics providers
These providers only receive the information necessary to perform their services.
7. Data Retention
We retain your information for:
Order fulfillment
Legal, tax, and accounting obligations
Customer service records
You may request deletion of your personal data at any time (subject to legal obligations requiring retention).
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections
Request deletion
Opt out of marketing communications
Request information about how your data is used
To exercise any of these rights, contact us at:
info@happytaillane.com
9. Data Security
We take reasonable precautions to protect your personal information. While no method of transmission over the internet is 100% secure, we use industry-standard safeguards to protect your data.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Happy Tail Lane
Email: info@happytaillane.com
Website: Happytaillane.com