Each product page includes a detailed size chart.

We recommend measuring your dog’s neck with a soft measuring tape and allowing enough room to comfortably fit two fingers between the collar and neck.

Yes. Our collars are designed for daily walks, adventures, and real life.
We always recommend checking your pet’s collar regularly for wear and tear.

Our collars are designed with comfort in mind. We use soft-touch materials, smooth finishes, and hardware that minimizes friction against your dog’s neck.

That said, every dog is different. If your pet has known skin sensitivities, we recommend:

• Choosing a properly fitted collar (not too tight)

• Removing the collar during rest time

• Regularly checking for any signs of irritation

We accept returns within 30 days of delivery for a full refund if the item is:

• Unworn

• Undamaged

• In original condition

Custom engraved items are final sale.

Processing time varies depending on the product. Most non-custom items ship within 2–4 business days.
Custom engraved items may take 2–5 business days before shipping due to personalization.

Shipping times depend on your location and selected shipping method.

You’ll receive tracking information as soon as your order ships.

If your order has not yet been processed or engraved, we may be able to modify it.
Please contact us immediately at info@happytaillane.com.

Once a custom engraved item has entered production, changes cannot be made.